At Home Tech Services, customer satisfaction is our top priority. We are committed to providing reliable, professional, and high-quality handyman services. This Return & Refund Policy explains the conditions under which refunds or service adjustments may be considered.

30-Days Refund Policy

We offer a 30-days refund policy for our services to ensure customer satisfaction and trust. If you are not satisfied with our service, you may request a refund within 30 calendar days from the date of service booking or initiation. Refund requests will be reviewed based on the work completed, time spent, materials used, and service progress.

 Service Satisfaction Policy

We aim to deliver the best possible service experience. If you are not satisfied with our work, you may contact us within 24–48 hours after service completion. We will review your concern and may offer a re-visit, correction, or service adjustment depending on the situation.

Please note that refunds are evaluated based on the nature of the service, time spent, materials used, and work already completed.

 Digital Booking & Service Payments

Since Home Tech Services provides on-demand home maintenance and repair services:

• All payments are considered final once the service has been started
• No refund is applicable for completed services
• Any labor, time, or material used cannot be refunded

 Eligibility for Refund

A refund or adjustment may only be considered if:

• A duplicate or incorrect payment was made
• The service was not delivered after confirmed booking
• Cancellation request was made before service started
• Verified issue from our side caused service failure

All refund requests must be submitted with complete booking details.

 Non-Refundable Cases

Refunds will not be issued in the following situations:

• Change of mind after technician dispatch
• Customer not available at scheduled time/location
• Miscommunication not reported before service start
• Completed or partially completed work
• Additional work requested outside original booking

 Service Cancellation

Cancellations must be requested before the technician is dispatched. Once the service has started or technician has reached the location, cancellation will not be eligible for a refund.

 Refund Processing

If a refund is approved:

• It will be processed to the original payment method
• Processing time may take 5–10 business days
• Any transaction or service charges (if applicable) are non-refundable

 Contact Us

For refund, cancellation, or service-related queries, please contact:

Home Tech Services
📧 Email: info@home-techservices.com
 Call Us:  (415) 340-1907